Standard Gutter, Downspout and GutterGuard Limited Labor Warranty
(“Labor Warranty”)
This Labor Warranty certifies that the guttering systems installed by IGG come with a lifetime labor warranty from the date of installation against sagging, pulling loose, leaking or not functioning properly due to improper installation. All claims may be submitted in writing or via email to IGG. This warranty is transferable.
What is NOT Covered in Labor Warranty: This Labor Warranty shall not extend to any defect or product failure resulting from: (1) Natural, Act-of-God occurrences such as, but not limited to, lightning, hurricanes, hail, earthquakes, flood, tornadoes, and falling objects; (2) damage to the property or structure to which guttering system has been applied caused by settling, cracking, movement, shifting, distorting, or splitting including but not limited to structural failure of walls, roofs, foundations, fascia, or rafters; (3) inadequate or improper ventilation of the home, or accumulation of water, ice damming or mold due to structural deficiencies and/or insufficient drainage; (4) any deliberate act or negligence of the purchaser, workman, or any other person when installing or maintaining surfaces of structure to which materials have been applied; (5) normal wear and tear as per manufacturer specifications (in case of claim, manufacturing company will have final say if product has to be replaced); (6) color fading, staining, replacement of any rotten wood, water behind gutters without eave metal, or any erosion; (7) any installed materials not provided by IGG; (8) expansion or contraction of windows, siding, roofing, concrete or trim; (9) improper maintenance of guttering system by customer, including, but not limited to clogging caused by leaves or debris in gutter.
The main cause of customer complaints is gutters overflowing due to debris in the gutter. IGG is not responsible for general maintenance, inspections, and cleaning of guttering systems. Gutter cleanings are not covered by any warranty.
PLEASE NOTE THAT ANY SERVICE CALL REQUESTED AFTER 90 DAYS OF INITIAL INSTALL WILL INCUR A FEE IF WE NEED TO CLEAN GUTTERS TO ACCESS REPAIR OR IF WE FIND THAT THE REPORTED PROBLEM IS DUE TO CUSTOMER NEGLECT OR DUE TO CLOGGING CAUSED BY LEAVES OR DEBRIS. THIS INCLUDES ANY SERVICE CALLS TO REPLACE ROTTED WOOD DUE TO LEAKS FROM NEGLECTING TO CLEAN OR MAINTAIN YOUR GUTTERS.
Rain gutters are not designed to make a watertight seal against the fascia board. Water running between the gutter and fascia board or behind the fascia board is usually caused by one of the following:
Short, broken or old curled-under shingles causing the water to wick back onto the fascia board.
Pockets in roof shingles caused by the top of the fascia board being higher than the roof decking, allowing the water to track between the shingles and down behind the fascia board. This may cause rotting of the roof decking, rafter ends, fascia board, or eave overhang.
Water problems may also be caused by faulty or missing flashing around chimneys, vent stacks, and wall flashing among others.
These cases are not caused by our gutter system and therefore not covered under our Labor Warranty.
IGG will not be responsible for any peripheral needs or issues related to the guttering system. This includes leaf build-up or clogging, cleaning dirty gutters, issues with drainage or dry-well system, etc. IGG will not replace a component of the system if it is not faulty while replacing something that is faulty and under warranty. IGG is also not responsible for another person or contractor’s work on the gutter system following our install. This includes but is not limited to a roofer changing the pitch of the roof, the overhang of the shingle or any aspect of the roof as it related to the gutter system at the time of our install.
Micro-Mesh Gutter Protection System Warranty.
IGG warrants your Micro-Mesh Gutter Protection Systems purchased from IGG for a lifetime. Our gutter protection systems are virtually maintenance-free as their design is made to last a very long time. However, In the event that you encounter any specific problem with our products, we will send out a dealer FREE OF CHARGE to fix and provide any necessary modifications to your products.
For maintenance purposes, you might need to occasionally clean the top of your gutter protection systems if there is a tree close by to your system or your located in an area that frequently encounters severe or harsh weather conditions. This does not mean that you must constantly maintain your gutters, as they are designed to prevent clogging, bird-nesting, and icing over a lifetime. The warranty is also transferable to any new owner as long as the invoices, order forms, and other documentation are preserved.
IGG Gutter Material Warranty: Limited Lifetime.
What’s covered? IGG Gutters material warranty covers the following;
Gutter breaks
Gutter sagging
Guarantee of proper draining and performance
Leaks
Not covered? IGG Gutters material warranty does not cover the following;
Failure due to lack of cleaning, maintenance, and/or general neglect
Acts of nature (i.e. hail, high winds, tree branches)
Failure due to rotted wood on your home
Gutter finish (chalking, fading or staining may occur over time)
Limited Lifetime is a Pro Rated warranty meaning that for the first 10 years , You are 100 percent covered after that you are covered at Pro rated depreciation value of 5% per year for every year after year 10.
Transferable and Lifetime Warranty
For as long as the present homeowner owns the home, our transferable lifetime warranty on gutter guards ensures that the product will remain free from material and workmanship faults. The expense of fixing or replacing the product as a result of a defect is also covered by this warranty type. Furthermore, in the event of a property sale, a transferable warranty can be passed on to the purchaser.
Homeowners can rest easy knowing that they won’t be responsible for covering the cost of repairs or replacements if the gutter guard system experiences any issues thanks to this warranty. In the event of a fault, it guarantees that the subsequent homeowner will likewise be protected.
Keep in mind that in most cases, specific requirements must be satisfied before a lifetime or transferable guarantee may be considered legitimate. For instance, it’s possible that the gutter guards require expert installation, and that the guarantee is conditional on the homeowner doing routine maintenance. Before buying, make sure you understand the warranty’s terms and conditions and save any paperwork in case you ever need to file a claim.
